For a Bright Future

HOTEL MANAGEMENT

When you stay in a hotel you expect things to be right. In any hotel you expect your room to be clean, the food to be good, and room service to be on their toes. Generally you want the service and facilities you are paying for, and you’ll be right to complain of you don’t get them. The person whose job it is to see that your stay is pleasant is the hotel manager. As a hotel manager you are responsible for seeing that everything runs smoothly.

by REPORTER@DAYAFTERINDIA.COM

With increasing globalization, career opportunities in this field are not only unlimited within the country but there are chains of hotels which operate internationally providing scope of a career abroad. It is a glamorous profession which has a bright future. With the growth of Hotel industry propelled by foreign and domestic tourism and business travel, the demand for well trained quality personnel too has grown impressively.

The diversity of experience in Hotel management is greater than in any other profession Hotel industry involves combination of various skills like management, food and beverage service, housekeeping, front office operation, sales and marketing, accounting.

ELIGIBILITY: One can enter this field by direct entry or through Hotel industry management institutes. For direct entry the vacancies are generally advertised in the newspapers and the minimum prescribed qualification is graduation with 50% marks. Bachelor and diploma courses are of duration one and half to three years. Those with graduation can go for post graduate diploma courses the duration of which is one year.

PERSONAL ATTRIBUTES: They should have a good organizational background, excellent communication and interpersonal skills, strong commitment and self-discipline. One must be an extrovert, co-operative, polite and respectful to the guests, have patience to deal guest criticism even when you know you are right, willing to work hard even at odd hours and yet be cheerful.

JOB PROSPECTS AND CAREER OPTIONS: A Hotel consists main departments such as Operations, Front office, House keeping, Food and Beverages, Accounting, Engineering/ Maintenance, Sales and Security. A hotel consists main departments such as Operations, Front office, House keeping, Food and Beverages, Accounting, Engineering/ Maintenance, Sales and Security. Each department has a number of positions that one can opt for.

GENERAL OPERATIONS: General manager, who is the main in charge, is the coordinator and administrator, responsible for staff management, financial control, and provision of services, quality control and customer care. Depending on the size of the hotel, general managers could have assistant managers to supplement their work.

REMUNERATION: After completing the diploma or the bachelor’s course, a graduate is usually taken as a trainee. After completing the diploma or the bachelor’s course, a graduate is usually taken as a trainee. After successful completion of training they may be absorbed in positions with salaries range between Rs 8,000 to Rs 12,500.

Taking admissions to local institutes is easier. Indian institute offering such courses are:

• Delhi institute of Hotel management and Catering Technology, Lajpat Nagar, New Delhi.

• International hotel and Tourism Management Center, KG Marg, New Delhi.

• University Polytechnic Campus, Aligarh Muslim University, Aligarh.

• Indian Institute of Hotel Management, Kidwaipuri, Patna.

• IIAS School of Management, Dadar, Mumbai.

• The Hotel School KK house, C-Scheme, Jaipur.